Frequently Asked Questions

 

Below, we have compiled a list of the questions we are asked most often. This FAQ is a work in progress and we will add answers as more questions arise. If your question is not answered here, or you’d like any more information, please email us.

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Frequently Asked Questions

About LittleOwlsHut

Who is LittleOwlsHut?

LittleOwlsHut is a small publishing company. We help designers from Russia promote their creations in english speaking countries. We translate, edit, test and sell patterns in english and other languages. 

 

Russian designers we currently work with: 

  1. Galina Astashova

  2. Svetlana Petseva

  3. Svetlana Zabelina

  4. Olga Borisenko

  5. Svetlana Bakaeva

  6. Tatiana Chirkova

 

Where can I find all patterns of particular designer?

About LittleOwlsHut patterns

I’m a beginner – where should I start?

On the internet you can find many step-by-step photo and video tutorials that you can use to help you out, if you need it.

 

If you’re a complete beginner, you’ll want to start with the Basics, then move to something more complicated.

 

You can find free crochet guide for beginers here.

 

For most our patterns you need to know how to do:

  • Magic ring

  • Slip stitch

  • Single Crochet

  • Double crochet

  • Increase

  • Decrease

I’m a beginner – which patterns are most suitable for me?

Probably bookmarks are the best patterns to start with.

 

Don’t be intimidated to try our patterns as a beginner to crochet: many designs are worked in only single and double crochet (the most basic crochet stitches!) with increases and decreases for shaping.

 

As a beginner, we would advise staying away from any of the ‘fuzzy’ patterns or patterns that include colour changes, as those techniques are a little more advanced. Get comfortable with making single-coloured projects first, until reading an amigurumi pattern, forming a magic ring and making an decrease are easy for you; then you can add to your skills!

 

All our patterns come with unlimited support available by email, so you can always email us with any questions, both before and after purchase!

Buying Patterns

How can I pay for my order?

You can pay using

  1. PayPal (read below)

  2. Credit/Debit card

  3. Money order (min purchase 20$ please. Contact us about money order details)

  4. Check/Cheque (min purchase 20$ plese)

  5. Bank transfer (contact us about bank details)

 

You don’t need a PayPal account to be able to order from our shops – we use PayPal as credit card processor, so, provided you have a credit card, you should be able to order without having a PayPal account, by providing your credit card details and billing address on the PayPal screen (this won’t create a PayPal account, just process your credit card payment).

Can I pay in my own currency?

All our prices are in US dollars (USD).

 

Don’t worry if you’re in another country and don’t use USD; you can still buy from our shops with no problems!

 

If you have a PayPal account, PayPal will automatically convert the price to your own currency before you complete payment.

 

If you don’t have a PayPal account and pay by credit card instead, your credit card company will convert the price and charge you the appropriate amount in your own currency on your credit card bill.

I’ve bought a pattern – how and when will I receive it?

All patterns bought from our shops

 

are automatically available for immediate download from your account on those sites as soon as you have completed your order and payment. Also you should get an email with a link to download your pattern.

 

If you paid by PayPal eCheck (this usually happens when you send payment via your bank account or debit card instead of a credit card), your patterns will be avilable as soon as your eCheck clears through PayPal, which usually takes a few days – check your PayPal account for the expected clearing date.

 

Once payment is complete, you’ll be returned from PayPal back to the shop, where you’ll be able to download your pattern immediately.

 

All our patterns are instant download so If you bought a pattern from our Etsy, Ravelry, Craftsy, Amazon shops it will be awailable for download once payment is complete.

 

Please remember to check your Spam folder if you don’t see confirmation email with the link to your pattern. 

I’ve bought a pattern – what may I do with it?

By purchasing any LittleOwlsHut patterns, you are not just buying a copy of a pattern; you’re buying far more: a perpetual single-user licence for the pattern.

 

Your licence entitles you to:

  • Unlimited customer support from the pattern designer.

  • Unlimited copies of the pattern (for your personal use only): if you lose the pattern in 1, 5, or 10 years and want another copy, just contact us and we’ll sort it out for you.

  • Access to any errata or revisions to the pattern.

  • Make as many items from the pattern as you wish.

  • Do whatever you wish with items made from the pattern (if you choose to sell them, please always give credit to LittleOwlsHut and Designer name (find name in the pattern)).

  • Your licence is non-transferable and LittleOwlsHut patterns may not be shared, passed on to others, re-sold, or redistributed in any other way including translation to other languages.

Can I send your patterns as a gift?

There are two ways in which you can send our patterns as a gift:

 

Buy an Etsy Gift Certificate.

Send pattern as a gift on Ravelry

Can I buy a printed copy of your patterns?

No, we sell only patterns in PDF format or Kindle version on Amazon.

 

If you would like a printed copy but don’t have a printer, you could ask a friend or family member to print your patterns for you, or you could take the PDFs to a print shop (or your local library, probably) and get them printed there. 

 

What may I do with your patterns and finished projects?

I’ve bought a pattern – what may I do with it?

By purchasing any LittleOwlsHut patterns, you are not just buying a copy of a pattern; you’re buying far more: a perpetual single-user licence for the pattern.

 

Your licence entitles you to:

  • Unlimited customer support from the pattern designer.

  • Unlimited copies of the pattern (for your personal use only): if you lose the pattern in 1, 5, or 10 years and want another copy, just contact us and we’ll sort it out for you.

  • Access to any errata or revisions to the pattern.

  • Make as many items from the pattern as you wish.

  • Do whatever you wish with items made from the pattern (if you choose to sell them, please always give credit to LittleOwlsHut and Designer name (find name in the pattern)).

  • Your licence is non-transferable and LittleOwlsHut patterns may not be shared, passed on to others, re-sold, or redistributed in any other way including translation to other languages.

May I sell items I’ve made using your patterns?

Finished products created using our patterns may be used for commercial sale under the following conditions:

  • The items must be 100% handmade by you - the purchaser of the pattern (no production-line allowed). Every person who uses our patterns to make items for sale must have their own copy of the pattern.

  • Any items for sale must state in the item description that they are based on ‘LittleOwlsHut’ pattern, include the name of the designer and also include a link to our website (www.LittleOwlsHut.com)

  • Any items you sell based on our patterns must feature only your own photographs of the item you have made to sell. You do not have permission to use our photographs to help sell your work.

 

If you have an online or street shop where you sell items made from our patterns, you’re eligible to be included in our list of LittleOwlsHut-designed toy sellers, and get some free publicity for your shop. It’s 100% free service to you! Please read here on how to apply.

Commission Requests

Can I commission you to design a pattern?

No.

For now we only sell patterns which are already written and published in Russian.

Can I commission you to crochet something for me?

Unfortunately, we can no longer accept any commissions for finished items as there aren’t enough hours in the day!

 

As we do allow sales of finished items based on our designs, you may be able to commission a piece from one of our customers. We are compiling a list of customers with online shops selling LittleOwlsHut-designed toys that they’ve crocheted, so we suggest you look there!

 

Please note that although other people work from our patterns, they will not create exact replicas of our work – this is the nature of handcrafts, that no two pieces are exactly alike.

 

Please also note that we make no claim as to the quality of their work or how it compares with our original designs; we cannot be held responsible for others’ work, so we suggest you look carefully at the crocheter’s previous work before deciding whether to commission them.

Can you make a video/tutorial for a certain crochet stitch or pattern?

LittleOwlsHut designers are from Russian speaking countries so it would be not easy for us to create a video in english.

 

There are a lot of talented people on youtube who already created thousands of videos on how to crochet. Hope you will find the right one for you.

Order Troubleshooting

How do I download patterns?

If you pirchased your pattern:

  • On Ravelry: a link to download your pattern will be sent to your email addres as soom as you payment has cleared. Also read here where to find your pattern on Ravelry.

  • On Etsy: your pattern is available for you to download immediately after purchase. You can find patterns on your Etsy page. Simply go to www.Etsy.com and "log in" to your account; go to "Your account" - then go to "Purchases", find your order and there should be the link to download your patterns. Simply click and download the pattern. Also read here if you need more help.

  • On Craftsy: your pattern is available for you to download immediately after purchase. You can find the pattern on your Craftsy page. Simply go to www.Craftsy.com and "log in" to your account then you should see "My patterns" on the right menu. All your purchased patterns are stored there. Simply click and download the pattern. Also read here if you need more help.

 

I didn’t receive an order confirmation.

Please check your Spam folder, and add info@LittleOwlsHut.com to your contacts or safe list so you’ll receive future emails in your inbox.

How do I download my pattern to my iPad or iPhone?

Some of our DEAL patterns are sold in Zip format.

 

Please note that iPads or iPhones cannot open zip files, so you must either download the pattern(s) to your computer or download an app like iDownloads+ that can open them (it’s a free app).

 

If you still cant opent your file, please email us and we will send you the file in PDF format. 

Translations

Are your patterns available in my language?

We are working on translating all our patterns to other languages.

For now some of our patterns are arailable in:

May I offer you my services as a translator?

Yes.

We are looking for partners who can promote and sell our patterns in other languages. We offer commision based partnership. It means you can get % of each translated pattern you sell. 

 

You can apply to become a partner if:

  • You can speak English well so you can translate our patterns correctly.

  • You are an experienced crocheter.

  • You have well maintained blog with a lot of subscribers and Facebook page so you can promote translated patterns there.

  • You have already crocheted some of our patterns and can offer help to others in your language.

  • You can translate pattern and make it look the same as the original one (design and layout).

 

If all sounds good, please contact us to start conversation.

 

May I translate your free patterns and post them on my blog/website?

You are very welcome to translate any of our patterns for your own personal use, but you may not share your translations with anyone else, either online or offline.

 

We make living from selling our crochet patterns.

Our ‘free’ patterns are not entirely free: we provide them to introduce you to our work so you can be confident of the quality and clarity of our patterns before you choose to buy more patterns from our shops. As such, we cannot allow our patterns, or translations of them, to be published anywhere apart from on our own websites.

Teaching

May I teach a class using one of your patterns?

Yes, you are very welcome to use any of our paid or free patterns to teach with, provided you notify us in advance and comply with our terms below:

 

Paid patterns

You may use our patterns to teach classes, provided either:

You purchase the pattern, and instruct each student to also purchase a copy of the pattern from www.littleOwlsHut.com prior to the class.

– or –

You purchase one copy of the pattern per student plus one for yourself and provide each student with the PDF file of the pattern and/or a printout of the entire PDF file, with instructions that the pattern may not be shared or passed on after the class.

 

May I link to your pattern/tutorial in my pattern?

You are very welcome to include a link referencing any of our patterns in your own patterns. (You may not, however, copy or otherwise reproduce any part of our patterns or photos in your own patterns.)

 

May I include your pattern in my pattern?

You may not copy or otherwise reproduce any part of our patterns or photos in your own patterns, but you are very welcome to include a link referencing any of our patterns in your own patterns.

 

May I post your photos on my blog?

Pattern photos:

You may post one of our pattern photos on your website, provided you credit to LittleOwlsHut and provide a link back to our website so people know where to buy the pattern.

 

You may not reproduce our entire pattern in full, but a link and one photo is fine.

 

Linking

May I link to your pattern/tutorial on my blog?

You are very welcome to link back to any of the patterns or posts on our site;

you also have permission to include one of our photos with your link if you wish, provided you make clear that it’s our photo. You may not reproduce our entire pattern/post content in full, but a link and one photo is fine.

 

Crochet-Along FAQ

What’s a CAL (crochet-along)?

A CAL is where a pattern (or several) are chosen, and people crochet them at the same time.

 

We host LittleOwlsHut Crochet-Along (CAL) once a month at the LittleOwlsHut Ravelry group. It’s a lot of fun, a good way to make new friends with other crocheters from all over the world, and a chance to crochet the same patterns at the same time as others, ask questions, get help, and take cute photos of what you’ve made for everyone else to admire!

 

The LittleOwlsHut CALs are usually choosen by us but anyone can suggest pattern for future CALs. When CAL has started get yourself the pattern, get crocheting, post photos of what you’re making, and check in to see what everyone else is making. There are even a prize at the end of each CAL for the best photo of finished project.

 

At the end of the month we post pictures of all the toys on Facebook for everyone to admire and people decide who is the winner buy clicking Like button under the photo. The photo with the most Likes is announced as a winner and get a prize (free pattern, coupon code or something else).

 

 

Why CALs are on Ravelry group?

Ravelry provides us with a forum where we can post photos and have a chat with each other. LittleOwlsHut Ravelry group is also good place to post questions you may have about our patterns. On our Ravelry group you can get response from people who’ve made the same pattern. Sometimes it is even quicker than emailing directly to us and waiting for reply. 

Ravelry is free to join 

Ravelry is a community site, an organizational tool, and a yarn & pattern database for knitters and crocheters. Recomended for everyone who liks to knit or crochet. There are a lot of differen patterns (free or paid) to choose from. Anyone can find pattern to their taste. 

How do I enter a LittleOwlsHut CAL?

  1. Sign up for a free account at ravelry.com

  2. Join the LittleOwlsHut Amigurumi Crochet patterns ravelry group by clicking the ‘join this group’ button.

  3. Find the CAL thread you want to join and read the first post for instructions.

  4. Get yourself a pattern If you don't have it already.

  5. Add a new project to your Ravelry notebook with your CAL entry. See Ravelry’s instructions for help with that. You don’t need to fill in all the fields but make sure you link it to whichever LittleOwlsHut pattern you used

  6. Add "CAL badge" as a photo to your project.

  7. Go to the CAL thread, hit reply, and post a message "Count me in" so I can add you to the list of paticipants in the second post.

  8. Please feel free to ask and say anything you’d like about your project and include the photo(s) of your project. You can add photos from flickr or other websites, or directly from Ravelry

How do I add my project photo to a CAL thread?

  1. Click “Reply to thread” or hit “reply” button. You will see a message window

  2. Click the ‘image’ button (the icon looks like a Polaroid photo):

  3. Click ‘Use a project or stash photo’ – all your ravelry photos will show:

  4. Find the photo you want and click it, then click ‘use this photo’

 See answer with pictures on Ravelry

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